Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to website operators.

MAXAGENT uses cookies and similar technologies (such as local storage and session storage) to operate the platform, remember your preferences, and understand how you use our Service.

2. Types of Cookies We Use

3. Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be disabled. They include:

• Session ID: Maintains your authenticated session as you navigate the platform.
• CSRF Token: Protects against cross-site request forgery attacks.
• Auth Token: Stores your encrypted authentication state for secure access.
• Cookie Consent: Remembers your cookie preference choices.
• Maintenance Mode: Detects when the platform is in maintenance mode and routes accordingly.

4. Local Storage & Session Storage

In addition to cookies, MAXAGENT uses browser local storage and session storage for:

• AES-256 Encrypted Credentials: Your PIN quick-login credentials are encrypted with AES-256 and stored locally for convenience. These never leave your device in unencrypted form.
• UI State: Dashboard layout preferences, sidebar state, and table column settings.
• Draft Content: Temporary storage of unsaved form data and email drafts to prevent data loss.
• Cache: Temporary caching of frequently accessed data to improve performance.

5. Third-Party Cookies

MAXAGENT may use limited third-party services that set their own cookies:

• Payment Processor: Our payment provider may set cookies during billing transactions to process payments securely.
• Font Services: Google Fonts may set cookies when loading typefaces used in the platform interface.

We do not use third-party advertising cookies or tracking pixels. We do not sell cookie data to third parties.

6. Your Cookie Choices

6.1 Cookie Consent Banner

When you first visit MAXAGENT, you will be presented with a cookie consent banner that allows you to:

• Accept All Cookies: Enables all cookie categories including analytics and preferences.
• Accept Necessary Only: Enables only strictly necessary and authentication cookies required for the platform to function.

You can change your cookie preferences at any time by clicking the cookie settings link in the footer of any page.

6.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically:

• View and delete existing cookies.
• Block all cookies or only third-party cookies.
• Set preferences for specific websites.

Please note that disabling strictly necessary cookies will prevent the platform from functioning correctly.

6.3 How to Manage Cookies in Common Browsers

• Chrome: Settings → Privacy and Security → Cookies and Other Site Data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and Site Permissions → Cookies and Site Data

7. Data Collected Through Cookies

Information collected through analytics and performance cookies may include:

• Pages visited and features used within the platform.
• Time spent on specific pages or features.
• Browser type and version, operating system, and screen resolution.
• General geographic location (city/region level, not precise location).
• Referring pages and navigation patterns.

This data is aggregated and anonymized. It is used solely to improve the Service and is not linked to your personal identity. For full details on data handling, see our Privacy Policy.

8. Cookie Retention

• Session Cookies: Deleted when you close your browser.
• Persistent Cookies: Remain on your device for their specified duration (see table in Section 2) or until you manually delete them.
• Cookie Consent Preference: Stored for 1 year from the date of your last selection.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Material changes will be communicated through the platform. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about our use of cookies, please contact us: