Last updated: April 13, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Subscriber," "you," or "your") and MAXBROKER ("MAXAGENT," "we," "us," or "our"), governing your access to and use of the MAXAGENT platform at maxagent.ca (the "Service").
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.
MAXAGENT is a cloud-based Software-as-a-Service (SaaS) platform designed for licensed real estate agents operating on Vancouver Island, British Columbia. The Service includes:
The specific features available to you depend on your subscription tier.
To use MAXAGENT, you must:
You must register for an account to access the Service. You agree to provide accurate, current, and complete information during registration and to update your information to keep it accurate.
MAXAGENT uses three-factor authentication (email, password, and PIN code). You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You must immediately notify us of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.
Access to the Service requires a paid subscription. Subscription plans, pricing, and included features are described on the platform and may be updated from time to time with 30 days' notice.
Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are quoted in Canadian Dollars (CAD) and are subject to applicable taxes (GST/PST).
You authorize us to charge your designated payment method for all applicable fees. If payment fails, we will attempt to notify you and may suspend access to the Service until payment is resolved.
Subscription fees are non-refundable except as required by applicable law. If you cancel your subscription, you will continue to have access until the end of your current billing period.
We reserve the right to change subscription pricing with at least 30 days' written notice. Price changes take effect at the start of your next billing cycle following the notice period.
You may use the Service solely for your lawful real estate business activities. The Service is licensed, not sold, and is intended for use by individual licensed real estate agents.
You agree not to:
You retain ownership of all data, content, and information you input into the Service ("Your Data"), including client records, vendor contacts, notes, and communications. We do not claim ownership of Your Data.
You grant us a limited, non-exclusive license to host, store, process, and display Your Data solely for the purpose of providing and improving the Service.
You may export Your Data from the platform at any time using the built-in export tools. Upon account termination, you will have 30 days to export Your Data before it is permanently deleted.
MLS board data provided through the Service remains the property of the applicable MLS board and is subject to their terms of use. You may not redistribute MLS data outside the platform.
MAXAGENT includes AI-powered features for email drafting, market analysis, and task generation. Regarding AI-generated content:
The Service, including its design, code, features, documentation, trademarks ("MAXAGENT," "MAXSTATS," "MAXCRM," "MAXSITES"), and all related intellectual property, is owned by MAXBROKER and is protected by Canadian and international intellectual property laws.
Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited right to use the Service as described herein.
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance via the platform notification system.
We reserve the right to modify, update, or discontinue features of the Service at any time. Material changes will be communicated with reasonable notice. If a change materially reduces the functionality of your subscription, you may terminate your subscription with a prorated refund for the unused portion.
To the maximum extent permitted by applicable law:
You agree to indemnify and hold harmless MAXBROKER, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.
We may suspend or terminate your account immediately if you violate these Terms, fail to pay subscription fees, or engage in conduct that harms the Service or other users. We will provide notice when reasonably possible.
Upon termination, your access to the Service will be revoked. You will have 30 days to export Your Data. After 30 days, Your Data will be permanently deleted. Provisions regarding intellectual property, limitation of liability, indemnification, and dispute resolution survive termination.
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Before initiating formal proceedings, you agree to contact us to attempt to resolve any dispute informally for a period of at least 30 days.
Any disputes that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of British Columbia, sitting in Victoria or Nanaimo.
We may update these Terms from time to time. Material changes will be communicated via platform notification and/or email at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance of the updated Terms.
If you have questions about these Terms of Service, please contact us: